Foundational Telemedicine
Our clients approached us looking to improve proficiency in setting their virtual clinical workspaces so that they could provide timely, high-quality care to patients across wide multiple campuses.
Deliverables:
Introductory video from some of the most well-regarded physicians in the hospital network
Interactive learning modules in desktop, tablet and mobile platforms
Online and instructor-led practice exercises
Custom designed character set and background assets that conform to corporate brand guidelines
Packaged curriculum/course
The goal was to improve the quality of care — especially for those with mobility challenges or in remote locations.
Skilled telehealth providers can also enhance patient satisfaction and safety by using digital tools effectively to assess, educate, and follow up with patients.
Scenario-Based Training
Our Quality and Patient Safety team approached us with a need: improve how clinicians provide service and assistance to patients who are experiencing frustration during hospital visits.
Deliverables:
Interactive learning module
Packaged curriculum/course
Course source structure and assets to revise for future needs
Mobile Heartbeat App Rollout
With the rollout a new enterprise-wide clinical mobile communication app, the organization needed buy-in from users as well as resources to learn how to use the app, when to use it and how it applied to their day-to-day clinical services.
Deliverables:
Awareness video
Scenario-based interactive learning module
Standard operating procedure (SOP) manual
Brand-aligned classroom learning assets (Handouts, worksheets, FAQs)
The Treatment of Opioid Use Disorder: The Scope of the Problem
This is an awareness video my team created to raise awareness among clinicians about patients suffering from opioid use disorder, the stigmas surrounding them as well as modalities and support programs.
Deliverables:
Video with brand-aligned animations
Interviews from a wide variety of internal and external clinical subject matter experts
Addressing Elder Abuse
We teamed up with the executive emergency medical clinical care team in order to help raise awareness and underscore the severity of an incredibly important issue in emergency medical treatment.
The ER is often one of the few places where vulnerable older adults come into contact with healthcare professionals outside their home or care setting. Many older adults experiencing abuse may be isolated, fearful, or unable to speak up for themselves due to cognitive impairment or dependence on their abuser. Recognizing warning signs—such as unexplained injuries, poor hygiene, malnutrition, or inconsistent stories—can be the only opportunity to identify and intervene in cases of physical, emotional, financial, or neglect-related abuse. Early recognition and appropriate reporting not only help protect the patient’s immediate safety but can also connect them to resources and support systems that prevent further harm.
Deliverables:
Video with brand-aligned animations
Interviews from a wide variety of internal and external clinical subject matter experts
Virtual Nursing
The virtual nursing team tasked us with creating a video helping nurses who were new to the virtual space on the technical aspects of how to set up their workstations - and needed it fast. This video was storyboarded, shot and edited in a short time frame.